Privacy Policy

Last Updated: February 6, 2026

1. Information We Collect

  • Account Information: Email address, name, and authentication credentials. When signing in with Apple or Google, we receive an identity token from those services.
  • Device Information: Device identifiers, device name, model, and operating system version.
  • Financial Data: Trade data, positions, journal entries, entry/exit prices, dates, quantities, symbols, and notes.
  • Usage Data: Crash reports and error logs.

2. How We Use Your Information

  • Provide, maintain, and improve our services
  • Sync your trading data across devices
  • Connect to brokerage accounts via SnapTrade
  • Send service-related notifications
  • Diagnose technical issues and improve app stability
  • Respond to your support requests

3. Third-Party Services

  • Firebase: Used for Crashlytics to collect crash reports and error logs.
  • SnapTrade: Securely accesses trading data for connected brokerage accounts.
  • Authentication Providers: Apple and Google provide identity information when you choose to sign in with those services.

4. Data Storage & Security

  • Data is transmitted securely using HTTPS encryption.
  • Account credentials and authentication tokens are stored securely on your device.
  • Trading data is stored on our servers to enable cross-device syncing.
  • We implement reasonable security measures, but no method of transmission or storage is 100% secure.

5. Data Retention & Deletion

  • We retain your data as long as your account is active.
  • You can delete your account through the app settings, which will permanently remove your data.
  • Crash reports and diagnostic logs are retained for up to 90 days.

6. Your Rights

  • Access your personal data
  • Delete your account and associated data
  • Disconnect brokerage connections
  • Opt out of optional notifications
  • California residents may have additional rights under the CCPA

7. Children's Privacy

Our service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy in the app.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at support@koicap.app.